This video says it all, why vonage is a joke. Bad customer service, their english is so bad, you can’t understand them and well, the rest of the video explains everything
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This. 9 out of 10 times it is an internet connection issue, or people decide to connect their Vonage device behind a router of some type. People fail to realize a voice over IP (internet for those that don’t understand the term IP) service requires a functioning internet service at X speed to work, need to just man up and pay their local telecom company the higher price for service with them.
vonage is an excellent service! u losers don’t know how to make use of it!
So sorry I didn’t check youtube before i got this terrible service…disservice
customer service rep have American names but Philippine culture, they are good for nothing. i want to get rid of it, they don’t have call block feature and anonymous call block doesn’t work as well. call drops, echo and i had such a good service before. i got them bc of an add with international global plan.
Vonage rocks. Your problem was with your ISP in all likelihood, not Vonage.
Goto wehatevonage . com for more!
Vonage is terrible. For no reason, our internet stays up, but Vonage decides to drop our calls and annoy us.
Were you on DSL or Cable. I used mine in conjunction with Rogers Cable in Canada. Since then, no issues. Bell DSL is much slower, so it’s definitely not recommended with any voip system.
Seriously,
I am on my 3rd year of Vonage in Canada. I swear, I have not had a single issue, except when the power goes out. No internet, no Vonage. Even then, I have all my calls routed to my cell phone, I have never missed a call. I love paying 19.99 per month as opposed to any other phone company. All features included
My Vonage was worked just fine for 4 years now. I also have a UK phone number on my account. The only problem I have ever had with Vonage is….nothing. Only issues is if my ISP is down, then the Vonage backup service kicks in. Works great. Happy Vonage customer here.
heh. he would have got all the money back if he had just sent the adapter back. dumbass.
I LOVE LOVE LOVED this video!!!
I HATE HATE HATE V O N A G E
I too have been charged a $110 termination fee for their crappy service.
I too will happily put an end to my Vonage modem:)
They are bullies and use strong arm tactics – run for the hills!!!!
Vonage Suck! I don’t recommend it to anyone. I had it for about 4 months now, and the service is so bad, so terrible, that I have called customer service 47 times in that 4 months period, Can you believe it!? Too many service interruptions. The first 2 weeks everything was great, and then the quality of phone service was so choppy that you can’t have a conversation with anyone. If you considering in getting Vonage, I can guarantee you, YOU WILL REGRET IT! So what I did, I canceled my service.
well m’kay.. common sense,,
I wish to do that to the Router they gave me. The useless Linksys WRTP54G; drops my wireless connection from time to time. Get Ooma, no more monthly payment or terms. Just buy the device and you get the dialtone for life. –or until the company survives.
Vonage is over rated, I’ll stick to my cell phone. That’s all I need. I don’t need a headache. They treat you great the first time and then when you want to cancel, then the treat you like crap. Good Luck Losers’…. Like Dave Ramsey says (Don’t Waste your money)
Vonage is a great deal. they helped swtich my old number to vonage, they help me set up the phone with in 2 mins. I have learned a lot in the past years and if you want to save moneyVonage is worth it. its 1 year now, I have referred many friends and the service keeps going
Our Vonage has been great! Saved us lots of money and unlike when we tried the magic jack it works.
Thats a pretty tough modem !! Thats why I love Vonage is Better than Magic Jack thats for damn sure is totally worth the 25 bucks
I love Vonage… I can save more money… Vonage rocks
Best service , great value, LOVE IT
They have
The Best IVR
Best customer care
99.99% uptime
User friendly
I love it.
I love Vonage very much, i lick my vonage box all the time!!
small dick
Thats a turkey box from UPS in the back ground
Vonage is horrible to deal with !
their customer service is poorly trained, (very stubborn)
Vonage ported my number from AT&T a week before they could deliver the modem that’s necessary to make it work.
Their customer service associate asked me to buy the equipment from a local store, and that they will reimburse the expense to me in future bills.
however, now they won’t honor their word, and keep talking about the $40 limit policy…..
I am so ready to cancel all my 3 phone lines with Vonage,